2 books tagged with communication, sorted by rating.
by Chris Voss
by Dale Carnegie
Former FBI hostage negotiator Chris Voss shares field-tested negotiation techniques that work in any situation. From tactical empathy to calibrated questions, these strategies go far beyond traditional negotiation theory and into real-world high-stakes persuasion.
Dale Carnegie's timeless guide to human relations has sold over 30 million copies since 1936. Packed with practical advice on making people like you, winning people to your way of thinking, and changing people without arousing resentment.