Never Split the Difference
Negotiating As If Your Life Depended On It
by Chris Voss
5/5
Harper Business 288 pages May 17, 2016
Former FBI hostage negotiator Chris Voss shares field-tested negotiation techniques that work in any situation. From tactical empathy to calibrated questions, these strategies go far beyond traditional negotiation theory and into real-world high-stakes persuasion.
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Jim's Review
🐛
As a worm, Jim doesn't negotiate much — it's mostly "please don't step on me" — but Voss's FBI hostage negotiation tactics are absolutely riveting. Tactical empathy, mirroring, and the late-night FM DJ voice? Pure gold. This book will change how you handle every conversation, from salary talks to getting the best worm-food deals. Five worms. No splitting the difference on this rating.
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